- Home>
- Uncategorized
The core of a CRM is really the proprietary knowledge you have about your relationship with your customers. It is knowledge that is unique to you, and can only be unique to you (“we agreed this” and “we have had this history”), combined with knowledge that you captured from public sources, that you save in […]
This is going to be a philosophical dive into the theoretical limits of Large Language Models (LLMs). This is not meant to be some formal study where I cite sources etc. I’m also not concerned about real-world costs or technical constraints here. Instead, I think this is an interesting philosophical exploration of what intelligence actually […]
Understanding customer needs is crucial for any business aiming to create products or services that truly resonate with their target audience. Qualitative interviews provide rich, detailed insights into customer experiences, preferences, and pain points. However, the real challenge lies in extracting meaningful, actionable needs from these conversations. At my company FunnelBud, we recently did such […]
With the advent of AI-assisted development, the cost of developing software is quickly going down. Will this make software free in the future? To answer this question, we need to look at the microeconomics of how market price is set. Traditional microeconomic theory In traditional microeconomic theory, the cost of producing an additional unit for […]